Key Features of Zestra Technologies' WhatsApp Chatbot Solutions
24/7 Customer Support
Our WhatsApp chatbots are available 24/7 to provide assistance for your customers, enabling customers to receive immediate answers to frequently asked questions anytime and from any location. This helps reduce wait times, decreases customer discontent and boosts overall satisfaction.
Automated Sales and Lead Generation
A WhatsApp chatbot can start conversations with potential customers, gather vital information, and then seamlessly pass leads that are qualified on to sales personnel. Through automatizing sales inquiries, Zestra Technologies' chatbots assist your sales team in closing deals instead of following leads.
Personalized Recommendations and Services
With the help of AI Chatbots that use AI, they analyze the data of users to deliver tailored responses and customized recommendations. This will help you increase conversions and strengthen relationships with customers by offering relevant suggestions based upon each user's preferences.
Seamless integration with CRM as well as Backend Systems
The chatbots we use at WhatsApp chatbots have been designed to seamlessly integrate with your ERP, CRM and other back-end systems. This lets you store information about users, track their interactions, and analyse the behavior of users, assisting your business to make informed decisions and improve customer service.
Language Support and Regional Customization
Zestra Technologies can develop multilingual chatbots that speak to your customers' preferred languages. This allows your company to get more customers and also provides a localized experience that appeals to users from all over the world.
Secure and Compliant Solutions
Security is the most important aspect of all of our chatbot solutions. We adhere to strict security and data privacy standards, which ensures that the data of your customers remains secure and private.